Privacy Policy

1. Introduction

Zielinski Auto Detailing ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or book our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Full name and contact information (email, phone number)
• Vehicle information (make, model, year, type)
• Appointment preferences and booking details
• Payment information (processed securely via Stripe)
• Photos of your vehicle that you choose to upload

3. SMS Messaging

By providing your phone number and booking an appointment, you consent to receive SMS text messages from Zielinski Auto Detailing. These messages may include:

• Booking confirmation notifications
• Appointment reminders (24 hours and 1 hour before your appointment)
• Status updates regarding your service

Message frequency: Varies based on your booking activity. Typically 2–4 messages per appointment.

Message and data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for assistance.

SMS messages are sent via Twilio. Your phone number will not be shared with third parties for marketing purposes.

4. How We Use Your Information

• To schedule and manage your appointments
• To process payments securely
• To send booking confirmations and service reminders
• To communicate updates about your service status
• To improve our services and customer experience

5. Data Sharing

We do not sell your personal information. We may share your data only with trusted third-party service providers necessary to operate our business, including Stripe (payments), Twilio (SMS), and Google Calendar (scheduling). These providers are bound by their own privacy policies.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us directly.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. To make a request, please contact us at the information below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: